Collections Specialist

4 days ago


Bengaluru, Karnataka, India One Point One Solutions Full time

Job Title: Collections Specialist

Location: Not Specified

Experience: 1-3 years

Process: ICICI (collection process)

Roles and Responsibilities:

  • Understanding the company's products and services.
  • Providing customer support through email and phone calls.
  • Resolving customer complaints and queries.
  • Offering detailed information to customers.
  • Maintaining records of each phone call for future reference.
  • Providing excellent customer service and satisfaction.
  • Following up with customers for further information.
  • Taking customer feedback.

Note: One Point One Solutions is an equal opportunities employer.



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