International Benefits Administrator – Expert in Darwin Box Tool
1 week ago
We are seeking an experienced Benefits Specialist with 4-9 years of experience in international benefits administration and expertise in the Darwin Box tool.
Key Responsibilities:- Manage incidents and JIRA tickets related to benefits data issues and track them to closure.
- Monitor integration failures and coordinate with vendors for resolution.
- Support and own the process manager in Darwin box to mark payroll completion.
- Review pre- and post-payroll close queries for discrepancies before data flows to the payroll team.
- Manage annual benefits enrollment windows and approve exceptions for qualified life events (e.g., marriage, childbirth).
- Maintain and update site content on the benefits portal in case of vendor changes, additions, or contact details updates.
- Generate, analyze, and publish benefits reports with key statistics on a periodic basis.
- Ensure accuracy and structured reporting to internal stakeholders and clients.
- Darwin benefits administration tool: Strong hands-on experience managing benefits administration and payroll workflows within Darwin box.
- Project Management: Ability to drive defect resolutions, vendor coordination, and process improvements.
- JIRA & Ticket Management: Experience in handling incident tracking tools.
- Workday & MS Office Skills: Strong knowledge of Workday HR, Excel (VLOOKUP, Pivot Tables, Data Analysis), and MS Office Suite.
- Critical Thinking & Problem-Solving: Ability to analyze and resolve complex benefits-related issues.
- Stakeholder Communication: Strong English communication skills for engaging with international clients, payroll teams, and vendors.
- Experience in International Benefits (non-US) - Mandatory
- Experience working on pilot processes and creating process documentation.
- Prior experience in international (non-US) benefits administration.
- 4-9 years of experience in international benefits and Darwin box
This is an exciting opportunity for a highly skilled Benefits Specialist to join our organization. If you have experience in international benefits administration and expertise in the Darwin Box tool, we encourage you to apply.
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