Benefits Specialist Darwin

2 weeks ago

Mumbai, Maharashtra, India Enrich And Enlight Business Consulting Full time ₹ 8,00,000 - ₹ 15,00,000 per year

Key Responsibilities:

  • Benefits & Payroll Operations:
  • Manage incidents and JIRA tickets related to benefits data issues and track them to closure.
  • Monitor integration failures and coordinate with vendors for resolution. o Support and own the Process Manager in Darwin box to mark payroll completion.
  • Review pre- and post-payroll close queries for discrepancies before data flows to the payroll team.
  • Annual & Ad hoc Benefits Management:
  • Manage annual benefits enrollment windows and approve exceptions for qualified life events (e.g., marriage, childbirth).
  • Maintain and update site content on the benefits portal in case of vendor changes, additions, or contact details updates.
  • Reporting & Analysis:
  • Generate, analyze, and publish benefits reports with key statistics on a periodic basis.
  • Ensure accuracy and structured reporting to internal stakeholders and clients.

Required Skills & Experience:

  • Darwin benefits administration tool: Strong hands-on experience managing benefits administration and payroll workflows within Darwin box. Optional
  • Project Management: Ability to drive defect resolutions, vendor coordination, and process improvements. Preferred (important skill for the job)
  • JIRA & Ticket Management: Experience in handling incident tracking tools. Preferred
  • Workday & MS Office Skills: Strong knowledge of Workday HR, Excel (VLOOKUP, Pivot Tables, Data Analysis), and MS Office Suite. Mandatory
  • Critical Thinking & Problem-Solving: Ability to analyze and resolve complex benefits-related issues. Mandatory
  • Stakeholder Communication: Strong English communication skills for engaging with international clients, payroll teams, and vendors. Mandatory
  • Experience in International Benefits (non US )- Mandatory

Preferred Qualifications:

  • Experience working on pilot processes and creating process documentation.
  • Prior experience in international (non-US) benefits administration.
  • 5-6 years of experience in international benefits and Darwin box

Work Requirements:

  • 100% Work from Office, No remote option.
  • Flexible with Rotational Shifts 24x7 delivery model.

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