HRO - International Benefits
2 days ago
Role & responsibilities
We are seeking a seasoned and dynamic Global Benefits Administrator with extensive experience in managing benefits programs across multiple regions, including Europe, the United Kingdom, Africa, Southeast Asia, the Middle East, and Latin America. The ideal candidate will have a proven track record of stakeholder and vendor management and the ability to effectively engage with global teams.
Key Responsibilities:
1. International Benefits Administration:
• Oversee and manage employee benefits programs across multiple regions, ensuring compliance with local regulations and company policies.
• Collaborate with teams to administer various benefits
• Experience in payroll processing, claims & vendor file SFTP
• Experience in Pension enrollments and updates
• Experience in wellness benefits and group health insurance and medical benefits
• Experience in pre and post pension payroll and active payroll checks
• Experience in supplier invoicing collaboration with finance teams
- Stakeholder and Vendor Management:
• Serve as the primary point of contact for vendors, ensuring service delivery aligns with agreed SLAs.
• Build and maintain strong relationships with internal stakeholders, including HR business partners, finance teams, and leadership.
3. Employee Engagement and Communication:
• Lead onboarding sessions to educate employees about benefits programs.
• Conduct monthly meetings with employees, vendors, and clients to address issues, share updates, and drive alignment
.
4. Tool and Technology Expertise:
• Manage and utilize tools such as Darwin, Workday, and ServiceNow for benefits administration, reporting, and analytics.
• Ensure data integrity and accuracy in all platforms.
5. Operational Excellence:
• Flexible to work with global teams, ensuring availability for urgent matters across time zones.
• Proactively resolve issues related to benefits administration with a focus on employee satisfaction.
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