Application Support Specialist

4 weeks ago


Jaipur, Rajasthan, India Namdev Finvest Private Limited Full time

Job Description: We are seeking a skilled Application Support Engineer to join our team at Namdev Finvest Private Limited. Key responsibilities include:

  • Providing Application Support to the HO & branches in Go Live environment
  • Setting up performance monitors and evaluating logs to determine performance problems or recommending steps to remedy a situation
  • Troubleshooting software and basic network connectivity problems and understanding of Ticket escalation to the next level of support
  • Pro-actively resolving issues on a timely manner and end-to-end support for NBFC Solution of application
  • Functional Support by coordinating with multiple internal teams & vendors and interacting with project manager for resolving issues/explaining functionality of the NBFC system
  • Good command over language and pleasing personality

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