Software Support Specialist
3 weeks ago
**About the Role**
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our team is looking for a Software Support Specialist to support and enhance web applications.
**Key Responsibilities**
- Support and troubleshoot existing dot net desktop-based and web-based applications.
- Resolve technical issues for consumers, partners, clients, or internal stakeholders.
- Create, schedule, monitor jobs, and troubleshoot jobs.
- Manage and resolve production incidents.
- Execute and manage day-to-day operations via ticketing tools and processes.
**Requirements**
- B.E./ B. Tech/ MCA or equivalent.
- Experience in .Net Core, Asp.Net MVC, VB.Net, C#, ASP.net, WCF, MVC, AWS.
- Strong understanding in Relational database concepts.
- Good knowledge and work experience of Oracle Database, SQL.
- Experience with Maven, GIT, HTML, JSP, CSS, JavaScript.
**About Genpact**
Genpact is a global professional services and solutions firm delivering outcomes that shape the future.
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