IT Support Specialist

3 weeks ago


Jaipur, Rajasthan, India Anantara Full time

Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at Anantara. The successful candidate will be responsible for providing technical support to guests, ensuring that all their audio-visual and IT needs are met.

Key Responsibilities

  1. To provide technical support to guests, including troubleshooting and resolving IT issues.
  2. To maintain a thorough knowledge of standard IT equipment and how it works together.
  3. To anticipate and pre-empt guest requirements for cables, adaptor plugs, projector screens, and other IT collateral and peripherals.
  4. To maintain a full and working knowledge of hardware, operating systems, application software, and supporting tools available in the market today.
  5. To advise the hotel GM and Financial Controller on recommended IT spend and upgrade requirements.
  6. To be available to support the IT needs of colleagues across all departments.
  7. Supervision of technical personnel on shift.
  8. Allocation and supervision of PPM tasks.
  9. Monitor general quality of work.

Requirements


• Computer literate
• Knowledge in Planned Preventive Maintenance and Building Repair Works
• Manage work priorities and resources
• Facilitates innovation
• Internal control systems, policies & procedures
• Good command in English
• Proactive

Additional Information


• Minimum 3 years' experience in 5-star hotel
• Various trades like Electrical, AV System
• Building Management System
• Building Fire Safety & Fire Fighting
• Experience in computer based planned preventive maintenance and work order system



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