Client Relationship Specialist
2 months ago
Unlock New Opportunities with HSBC
As a Client Relationship Specialist at HSBC, you will play a crucial role in supporting the Local Corporate Portfolio team in Mumbai. Your primary focus will be to provide relationship support for corporate customers, acting as a focal point for their servicing and transaction management needs.
Key Responsibilities
- Assist Relationship Managers with servicing and providing operational support for customers, completing requests or referring to the appropriate execution team as needed.
- Liaise with internal departments to ensure efficient servicing of corporate customers.
- Implement audit and regulatory recommendations, and continuously monitor and review the assigned portfolio.
- Collate various Management Information Systems (MIS) as required.
- Contribute to the development, implementation, and maintenance of a management information, analysis, and reporting framework that supports timely and effective business management and decision making.
- Deliver Client Service excellence, effectively managing risks and issues.
- Resolve issues with all stakeholders or customers, escalating where necessary.
Requirements
- Postgraduate degree with at least 24 months of relevant experience in client management or corporate banking.
- Working knowledge of commercial banking products and services.
- Ability to work on fast turnarounds, tight deadlines, and handle competing time-bound client priorities.
Additional Information
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