
Unlock New Career Opportunities as a Customer Support Specialist
4 days ago
About the Role
This position involves delivering exceptional customer service via various channels, including phone, email, and chat. As a key member of our team, you will be responsible for turning customers into loyal advocates by providing knowledgeable answers to their queries.
The ideal candidate should possess excellent communication skills, be able to multi-task, and prioritize work effectively. Proficiency in resolving technical issues related to Samsung home appliances is also essential.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide accurate information about products, pricing, and availability
- Collaborate with internal departments to meet customer needs
- Data entry in various platforms
Requirements:
- Excellent verbal, written, and interpersonal skills
- Ability to multitask, organize, and prioritize work
- Technical troubleshooting abilities
- Gujarati, English, and Hindi language proficiency
Desirable Skills:
- Experience in customer service
Benefits:
This role offers a competitive compensation package, including a salary range of 21 K and the opportunity to work from home. We welcome freshers and encourage them to apply.
System Requirements:
- i5 or above processor
- Windows 11 or above operating system
- Wi-Fi speed of at least 20 Mbps
- UPS or inverter required
- 8GB RAM or above
We are committed to diversity and inclusivity in our hiring practices.
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