ServiceNow ITSM Developer for Hybrid Environment

5 days ago


Chennai, Tamil Nadu, India HTC Global Services Full time

Job Description:

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We are hiring a skilled ServiceNow developer to work in our Chennai office (Hybrid). The ideal candidate will have 6-10 years of experience developing and supporting ITSM Modules, CMDB, integrations, and scripting.

Responsibilities:

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  • Develop and support ITSM Modules of ServiceNow, CMDB, integrations, and scripting.">
  • Implement ServiceNow Architectural designs and ensure seamless integration with other third-party applications like SPLUNK and APP Dynamics.">
  • Provide post-rollout production support, including bug fixes and enhancement requests.">
  • Work with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, and other advanced features.">
  • Expertise in JavaScript, JQuery, prototype, and Jelly scripting used in ServiceNow.">
  • Deep understanding of working with different scripts in ServiceNow and their execution order.">
  • Experience with email notifications, inbound actions, reports, gauges, home pages, and creation of catalog items, wizards, record producers, interceptors, user guides.">
  • Working on complex workflows, custom workflow activities, transform maps, data sources, and transform scripts for data loads and management.">
  • Experience with schedule jobs, events, triggers, and background work to manage business needs.">
  • Working with complex UI customization and UI macros.">
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Requirements:

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  • Excellent written and verbal communication skills.">
  • Able to quickly learn and adapt to new technologies and concepts.">
  • Good understanding of customer requirements and pain points.">
  • Excellent written and verbal skills to communicate technical and functional system specifications.">
  • Able to take initiative and work independently.">
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Compensation:

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The estimated salary for this position is ₹12.5 lakhs per annum, based on industry standards and the location.



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