ServiceNow Jr. Developer Position

4 days ago


Chennai, Tamil Nadu, India Tata Consultancy Services Full time
Job Description

Tata Consultancy Services is seeking an experienced ITSM Technical Specialist to join our team.

We are looking for a highly skilled professional with expertise in ServiceNow platform and its various modules such as Incident, Problem, Change, Knowledge Management, Service Level Management, and Service Catalog.

The ideal candidate will have hands-on experience in process automation using ServiceNow Flow designer, Workflows, Integrations, and proficiency in all areas of ServiceNow development and configuration including Business Rules, ACLs, Domain Separation, Script Includes, UI Scripts, Client Scripts, UI Pages, UI Macros, and UI Policies.

In addition to technical skills, the successful candidate will possess excellent communication and problem-solving skills to work effectively with cross-functional teams.

Key Responsibilities:
  • Design and implement efficient processes and solutions using ServiceNow
  • Develop new request items in the catalog and create task-based workflows to support cross-team engagement
  • Perform systems integration testing and manage user acceptance testing
  • Create technical and functional documents for ongoing maintenance items and projects
  • Define best practices and standards for developing solutions using ServiceNow

This is a challenging role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. If you are passionate about ITSM and ServiceNow, we encourage you to apply.

Requirements:

To be successful in this role, you should have:

  • At least 6 years of experience in ITSM and ServiceNow
  • Proven track record of implementing efficient processes and solutions using ServiceNow
  • Strong understanding of ITIL frameworks and industry best practices
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment

Salary: $85,000 - $110,000 per year, depending on location and experience.



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