ServiceNow ITSM Expert

1 month ago


Chennai, Tamil Nadu, India Tata Consultancy Services Full time
Role Summary

We are seeking a skilled ServiceNow ITSM expert to join our team. As a key member, you will be responsible for analyzing, designing, and developing complex functionality in multiple ServiceNow functional areas.

About the Job

Tata Consultancy Services (TCS) is a global leader in the technology arena. We are committed to providing innovative solutions to our clients and fostering growth within our organization.

Responsibilities
  • Analyze, design, and develop complex functionality in Incident Management, Problem Management, Change Management, Asset and Configuration, Service Catalog, and Requests
  • Perform production support activities by diagnosing complex issues
Requirements
  • 5+ years of experience in ServiceNow ITSM
  • Hands-on experience with ServiceNow tools such as JavaScript, ACLs, Business Rules, Flow Designer, Integration Hub, Rest APIs, and Virtual Agent Designer
What We Offer

As a ServiceNow ITSM expert at TCS, you can expect a competitive salary range of ₹20-30 lakhs per annum, depending on your experience and qualifications.



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