Operations Officer

4 weeks ago


Jaipur, Rajasthan, India F336 Deutsche India Private Limited, Jaipur Branch Full time

Job Summary

F336 Deutsche India Private Limited, Jaipur Branch is seeking a highly skilled Loan Servicing Specialist to join our team. As a Loan Servicing Specialist, you will be responsible for the day-to-day activities of loan servicing, including deal origination, funding, payments, and invoicing.

Key Responsibilities

  • Deal Origination: Build and validate deals, and close deals with initial funding.
  • Servicing related activities: Funding, repricing, rollovers, interest and principal payments, deal termination, pay off letter, past dues, and wire allocations.
  • Breaks Management: Work on open breaks in terms of any past dues, WIPs items, or any other breaks to ensure there are no additional funding charges being applied by Treasury and client records are up to date in Loan IQ system.
  • Process Improvement: Update and create workflows and operating procedures to ensure they remain up to date and implement process improvements.
  • Financial Issues/Breaks: Review financial issues/breaks, work with finance and treasury to prioritize resolution.
  • Queue Management: Ensure proper queue management and group email box queries handling. All requests for the day must be completed by self and team.
  • Daily Benchmark Reports: Review daily benchmark reports (KPIs) for each of the process lines, investigate benchmark breaches (KPIs) with the counterparts, and work to improve the process.
  • Process Documentation: Build up process documentation, define benchmarks, capacity model, baseline volumes, etc. for newly transitioned processes.
  • Training and Escalation: Train team members and be the first point of escalation for them regarding any process queries and issues.
  • Process Improvement: Drive process improvement through innovation and involvement of all.
  • Stakeholder Management: Regularly connect with stakeholders to understand and prioritize business requirements.
  • Risk Management: Effectively manage risk and foster a robust control environment.
  • Volume Peaks: Manage volume peaks during peak season, i.e., month end, quarter end, etc.
  • MIS and Control Evidences: Ensure all MISs and control evidences are produced, saved, and shared as required by self and team.

Requirements

  • Prior experience in Wealth Management Ops and Deal origination/Loan Ops/servicing payment and finance is a must.
  • Working knowledge of Loan IQ system is a must.
  • Other systems/process knowledge preferred – Kondor, Swift & Payments systems, Loans Reconciliations.
  • Strong understanding of Bilateral and syndicated Loan products.
  • Self-starter with significant ability to undertake initiatives.
  • Strong interpersonal/good negotiations skills are required.
  • Follow through skills, Effective communication skills.
  • Fluency in Microsoft Office/Outlook/Sharepoint.
  • Ability and willingness to work in night shift is a must.
  • Graduates with good academic records.
  • Total experience 6 years Plus in same industry and at least 3 years in Lending Operations is a must.
  • Region Supported: US.
  • Shift timings – 6:30/7:30 PM to 3:30 AM/4:30 AM IST.

What We Offer

  • Training and development to help you excel in your career.
  • Flexible working to assist you balance your personal priorities.
  • Coaching and support from experts in your team.
  • A culture of continuous learning to aid progression.
  • A range of flexible benefits that you can tailor to suit your needs.


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