Operations Officer
5 days ago
Job Summary
F336 Deutsche India Private Limited, Jaipur Branch is seeking a highly skilled Operations Officer to join our team. As an Operations Officer, you will be responsible for the day-to-day activities of the Loan Operations team, ensuring accurate and timely delivery of assigned production duties.
Key Responsibilities
- Deal Origination: Building, validating, and closing deals with initial funding
- Servicing: Funding, repricing, rollovers, interest and principal payments, deal termination, pay off letters, past dues, and wire allocations
- Breaks Management: Working on open breaks, ensuring no additional funding charges, and updating client records in Loan IQ system
- Process Improvement: Updating workflows, operating procedures, and implementing process improvements
- Financial Issues/Breaks: Reviewing financial issues, working with finance and treasury to prioritize resolution
- Queue Management: Ensuring proper queue management and group email box queries handling
- Daily Benchmark Reports: Reviewing KPIs, investigating benchmark breaches, and working to improve processes
- Process Documentation: Building process documentation, defining benchmarks, capacity models, and baseline volumes
- Training and Development: Training team members and being the first point of escalation for process queries and issues
- Process Improvement: Driving process improvement through innovation and involvement of all
- Stakeholder Management: Regularly connecting with stakeholders to understand and prioritize business requirements
- Risk Management: Effectively managing risk and fostering a robust control environment
Requirements
- Prior experience in Wealth Management Ops and Deal Origination/Loan Ops/Servicing Payment and Finance
- Working knowledge of Loan IQ system
- Other systems/process knowledge preferred – Kondor, Swift & Payments systems, Loans Reconciliations
- Strong understanding of Bilateral and syndicated Loan products
- Self-starter with significant ability to undertake initiatives
- Strong interpersonal and negotiation skills
- Follow-through skills, effective communication skills
- Fluency in Microsoft Office/Outlook/Sharepoint
- Ability and willingness to work in night shift
- Graduates with good academic records
- Total experience 6 years Plus in same industry and at least 3 years in Lending Operations
What We Offer
- Training and development to help you excel in your career
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
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