Digital Operations Manager

4 days ago

Kozhikode, Kerala, India beBeeDigital Full time ₹ 3,00,000 - ₹ 6,00,000
Job Title

Digital Support Specialist - Remote Opportunity

">Job Description

We seek a detail-oriented Digital Support Specialist to join our team. This role is ideal for professionals who enjoy problem-solving, improving systems, and managing digital platforms.

The selected candidate will be responsible for providing technical support for IT-related issues, file sharing, and troubleshooting.

The successful candidate must have the ability to work independently and deliver within deadlines.

">Key Responsibilities
  • Technical Support: Provide remote technical support for IT-related issues, file sharing, and troubleshooting.
  • Expert Advice: Provide expert advice to management on IT, data storage, payroll software, and email organization.
  • System Optimization: Streamline email management, cloud storage, data organization, and software license tracking.
  • Data Security: Ensure data security through antivirus, firewall systems, and safe IT practices.
  • Website Management: Manage and update the company website regularly.
  • Document Management: Create and maintain an Excel-based career tracking sheet and organize resumes received via the website.
  • Profile Maintenance: Maintain and update the company profile with latest news and project content.
  • OneDrive Organization: Review and implement OneDrive file organization across the team; perform monthly staff OneDrive checks and submit weekly reports.
  • Project Publishing: Publish quarterly project content on the website.

Requirements

  • Experience: Proven experience in IT support, cloud storage, and website management.
  • Skills: Familiarity with Wix, Office 365, OneDrive, and Google Workspace.
  • Cybersecurity: Knowledge of general cybersecurity best practices.
  • Organizational Skills: Strong organizational skills and attention to detail.
  • Independent Work: Ability to work independently and deliver within deadlines.
  • Languages: Tamil-speaking.

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