Jewelry Business Development Manager
2 days ago
About the Role:
We are seeking a highly skilled eCommerce Manager to join our team at Jos Alukkas. The successful candidate will be responsible for guiding our sales team and handling customer inquiries in a professional and efficient manner.
Key Responsibilities:
- Address customer inquiries, resolve issues, and provide appropriate solutions
- Document sales interactions in Salesforce and escalate complex issues to relevant departments
- Ensure prompt and accurate follow-up on customer queries to maintain high customer satisfaction levels
- Guide customers on jewelry pieces, including product details, pricing, weight, and available discounts
- Provide expert advice on selecting jewelry based on customer preferences and requirements
- Stay updated with the latest jewelry trends, promotions, and offers to assist customers effectively
- Respond to customer inquiries through web chat and WhatsApp platforms
Requirements:
Desired Skills and Experience:
- Sales, E-Commerce, Business-to-Business (B2B), amazon, Flipkart, Digital Marketing
Salary and Benefits:
The estimated salary for this role is ₹600,000 - ₹800,000 per annum, depending on experience. Other benefits include opportunities for career growth and professional development.
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