Jewelry Business Development Manager

2 days ago


Kerala, India Jos Alukkas Full time

About the Role:

We are seeking a highly skilled eCommerce Manager to join our team at Jos Alukkas. The successful candidate will be responsible for guiding our sales team and handling customer inquiries in a professional and efficient manner.

Key Responsibilities:

  • Address customer inquiries, resolve issues, and provide appropriate solutions
  • Document sales interactions in Salesforce and escalate complex issues to relevant departments
  • Ensure prompt and accurate follow-up on customer queries to maintain high customer satisfaction levels
  • Guide customers on jewelry pieces, including product details, pricing, weight, and available discounts
  • Provide expert advice on selecting jewelry based on customer preferences and requirements
  • Stay updated with the latest jewelry trends, promotions, and offers to assist customers effectively
  • Respond to customer inquiries through web chat and WhatsApp platforms

Requirements:

Desired Skills and Experience:

  • Sales, E-Commerce, Business-to-Business (B2B), amazon, Flipkart, Digital Marketing

Salary and Benefits:

The estimated salary for this role is ₹600,000 - ₹800,000 per annum, depending on experience. Other benefits include opportunities for career growth and professional development.



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