Head of IT Infrastructure

2 days ago


Kerala, India Jos Alukkas Full time

Jos Alukkas is seeking an exceptional Head of IT Infrastructure to lead our technology team. As a key member of the organization, you will be responsible for designing, implementing, and maintaining the company's IT infrastructure, ensuring high availability and performance of critical systems and applications.

Key Responsibilities include:

  • Developing and implementing a comprehensive IT strategy aligned with the company's business goals
  • Managing IT infrastructure, including servers, networks, and data centers
  • Ensuring high availability and performance of critical IT systems and applications
  • Implementing and managing IT service management processes, such as incident management, problem management, and change management
  • Establishing service level agreements (SLAs) and ensuring adherence to them
  • Providing technical support to end-users, resolving issues and providing timely assistance
  • Conducting regular security audits and vulnerability assessments
  • Leading and mentoring a team of IT professionals, fostering a positive and collaborative work environment

Requirements include:

  • A strong understanding of IT infrastructure, including servers, networks, and storage systems
  • Proficiency in IT service management frameworks (ITIL) and security best practices
  • Experience with IT operations management tools and technologies
  • Proven leadership skills with the ability to motivate and inspire teams
  • Strong decision-making and problem-solving abilities
  • Excellent communication and interpersonal skills
  • An understanding of IT budgeting and cost management
  • A Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
  • A minimum of 10 years of experience in IT operations and management, preferably in the retail or jewelry industry

We offer a competitive salary range of $120,000 - $180,000 per year, commensurate with experience.



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