Import Freight Operations Manager

3 days ago


Thrissur, Kerala, India beBeeFreight Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Title:

Import Freight Operations Manager

Lead and manage the import ocean freight operations for Full Container Load (FCL), Less than Container Load (LCL), and consolidation.

  • Develop pricing strategies, negotiate rates with carriers, and maintain strong relationships with shipping lines, co-loaders, and overseas agents.
  • Oversee pre-alerts, booking coordination, documentation, customs compliance, and end-to-end import shipment handling.
  • Coordinate with internal departments to ensure timely cargo clearance and delivery.
  • Ensure compliance with all local and international import regulations, customs laws, and trade compliance requirements.
  • Develop and implement Standard Operating Procedures (SOPs) to enhance efficiency, accuracy, and turnaround time for import processes.
  • Manage and mentor the import operations team – allocate resources, set Key Performance Indicators (KPIs), monitor performance, and provide ongoing training.
  • Monitor departmental Profit and Loss (P&L), ensure cost control, and prepare regular budgets.
  • Collaborate with the sales and business development teams to identify new opportunities and grow the import customer base.
  • Maintain high standards of customer service, promptly resolving issues and ensuring consistent client satisfaction.
  • Generate regular Management Information System (MIS)/reports for senior management on import operations, cost efficiency, and process improvements.
Required Skills & Experience:

Strong knowledge of international import practices, customs clearance procedures, documentation, and INCOTERMS.

Excellent leadership and people management abilities.

Strong negotiation, analytical, and communication skills.

The job requires a deep understanding of global trade, logistics, and supply chain management. Strong problem-solving and analytical skills are essential to overcome complex challenges in a fast-paced environment.



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