Ecommerce Order Management Professional

3 days ago

Bengaluru, Karnataka, India beBeeOrderManagement Full time ₹ 18,00,000 - ₹ 25,00,000

Digital Order Management Solutions

You will play a pivotal role in delivering innovative digital order management solutions for various regions using the IBM Sterling Order Management (Commerce on Cloud) platform.

Key Responsibilities
  • Develop technical expertise in the software lifecycle, including estimation, technical design, implementation, documentation, testing, deployment, and support.
  • Design and develop microservices to support modular, scalable, and maintainable order management and customer service workflows.
  • Collaborate with business analysts, SMEs, consultants, and vendors to deliver business requirements, process flows, functional specifications, and system design documentation.
  • Contribute to the development and enhancement of platforms using modern frameworks and tools.
  • Coordinate feature requests and change management with development partners, ensuring high-quality deliverables.
  • Build and deploy code across all managed environments.
  • Create and maintain technical design documents for systems and microservices.
  • Identify opportunities to improve order management and customer service through better system usage, new enhancements, and improved business processes.
  • Coordinate product cases and support tickets with teams.
  • Participate in system, integration, and user acceptance testing for new and modified systems.
Production Support and Maintenance
  • Deliver high-quality production support and maintenance services 24/7, especially during peak periods.
  • Lead or participate in outage calls and root cause analysis for issues.
  • Collaborate with teams to design dashboards, alerts, and reports for proactive monitoring.
RequirementsExperience and Skills
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience.
  • At least 3 years of experience in similar roles.
  • Strong understanding of order and inventory management in multi-channel environments.
  • Experience in Java, XML, XSLT, SQL, and familiarity with SOA, REST, JSON.
  • Familiarity with Agile methodologies and tools like JIRA, GitHub/Bitbucket.
  • Excellent analytical, troubleshooting, and communication skills.

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