Order Management Professional

2 days ago


Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

Job Summary:

We are seeking a highly skilled Order Management professional to join our team. As a key member of our customer support center, you will be responsible for performing high-end order processing tasks for assigned regions using various software applications.

Key Responsibilities:
  • Perform high-end order processing tasks for assigned regions
  • Engage in activities to provide an enhanced customer experience
  • Ensure adherence to company procedures and policies
  • Meet performance metrics and service level agreements
  • Adhere to daily turnaround times for orders as per set guidelines
  • Ensure adherence to all internal and external processes defined
  • Solve problems and analyze solutions using standard procedures

Requirements:

• Strong computer skills, including Microsoft Office

• Excellent verbal and written communication and social skills

• Highly thorough and organized with excellent analytic and problem-solving abilities

• Ability to multi-task, prioritize, and handle time effectively

• Customer-oriented and ability to adapt/respond to different types of tasks



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