Order Management

2 days ago


Bengaluru, Karnataka, India NCR Voyix Full time
Job Summary

We are seeking a detail-oriented and proactive Service Contracts & Billing Specialist to manage activities related to service contracts, including maintenance (cash and charge), equipment database handling, and invoicing processes. This role ensures compliance with NCR Voyix guidelines and maintains all necessary documentation. You will serve as the single point of contact for customers regarding service agreements and maintenance billing, working closely with service sales and service teams.

Key Responsibilities:

- Minimum 3 years of experience in Order Management and Billing, preferably in a global or multinational environment.
- Coordinate order processing and billing activities for Order Management contracts.
- Supervise and manage daily tasks of the Customer Advocate Team.
- Review legal agreements for completeness of terms and conditions related to maintenance billing.
- Maintain and update equipment databases, including movements, additions, and cancellations.
- Manage invoicing processes, ensuring alignment with customer preferences and revenue recognition criteria.
- Ensure compliance with NCR Voyix policies and procedures.
- Perform monthly reconciliation and reporting of revenue data, including corrections and clarifications.
- Handle archiving and record retention in accordance with company policies.
- Provide support for internal and external audits as required.

Education Qualification:

- Bachelor's degree in finance, Accounting, Business Administration, or a related field.

Skills & Competencies:

- Strong problem-solving and customer service skills.
- Excellent communication skills across various levels of the organization.
- High sense of urgency and accountability.
- Ability to work collaboratively with cross-functional teams.
- Passion for delivering exceptional service and resolving issues effectively.

Language Requirements:

- Proficiency in English and Japanese is mandatory.
- JLPT certification (N1 to N5) is required.

Preferred Qualifications

- Experience working with outsourced operations.
- Exposure to global or multi-country environments.
- Strong analytical and reporting skills.
  • Order Manager

    2 days ago


    Bengaluru, Karnataka, India beBeeOrder Full time ₹ 3,00,000 - ₹ 6,00,000

    Job Title: Order Management Professional">Description:Process sales orders for various divisions. Develop documentation to support business operations.Plan and execute inventory control strategies. Arrange product distribution effectively.Solve product return issues efficiently. Place orders, process returns, and manage credits.Provide customer service...

  • Order Management

    4 weeks ago


    Bengaluru, Karnataka, India Msi Services Full time

    Job Description- Processing Sales Orders for companys sales divisions- Developing documentation related to support.- Planning inventory control.- Arranging distribution products.- Solving problems in cases of return of products.- Places orders, processes return requests and enters credits.- Handles customer inquiries in the areas of product information,...

  • Global Order Manager

    4 hours ago


    Bengaluru, Karnataka, India beBeeOrder Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Global Order Manager">We are seeking a skilled Global Order Manager to join our team. The ideal candidate will have experience in managing orders globally, ensuring timely and efficient delivery of products.">Key Responsibilities:">Manage orders from various regions, prioritizing tasks to meet deadlines.Coordinate with cross-functional teams to...


  • Bengaluru, Karnataka, India beBeeOrderManagement Full time ₹ 4,00,000 - ₹ 8,00,000

    Order Management SpecialistWe are seeking a highly skilled Order Management Specialist to join our team. The successful candidate will be responsible for managing and processing sales orders, ensuring timely delivery and excellent customer service.Key Responsibilities:Manage and process sales orders from receipt to deliveryCoordinate with internal teams to...


  • Bengaluru, Karnataka, India beBeeDeveloper Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Job OpportunityThis role will deliver digital order management solutions for multiple brands using a cloud-based platform.About the PositionAs an Order Management Developer, you will be instrumental in delivering high-quality order management solutions, working closely with global teams to develop, test, maintain, and operate the application.Key...


  • Bengaluru, Karnataka, India Msi Services Full time

    Job Description- Processing sales orders for the companys sales divisions.- Developing documentation related to support.- Planning inventory control.- Arranging distribution of products.- Solving problems in cases of product returns.- Placing orders, processing return requests, and entering credits.- Handling customer inquiries regarding product information,...


  • Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Overview:We are seeking a dedicated Order Management Specialist to join our team. In this role, you will be responsible for ensuring effective and efficient operations within the Customer Service department.Key Responsibilities:Manage orders from receipt through invoicing, leveraging supply chain capabilities and current status.Resolve customer order...


  • Bengaluru, Karnataka, India beBeeOrderManagement Full time ₹ 1,04,000 - ₹ 1,30,878

    Role Summary:We are seeking a seasoned Specialist to join our Order Management team. As an integral part of the India/international order management/logistics Centre, you will be responsible for processing customer orders, managing logistics activities, and contributing to the development of a customer service model.Revenue FulfilmentCustomer Account and...


  • Bengaluru, Karnataka, India Msi Services Full time

    Job DescriptionRole & responsibilities- Processing sales orders for the company's sales divisions.- Developing documentation related to support.- Planning inventory control.- Arranging distribution of products.- Solving problems in cases of product returns.- Placing orders, processing return requests, and entering credits.- Handling customer inquiries...

  • Order Management

    3 weeks ago


    Bengaluru, Karnataka, India NCR Voyix Full time

    Job DescriptionAbout NCR VOYIXNCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer...