Order Management

3 weeks ago

Bengaluru, Karnataka, India NCR Voyix Full time
Year of Experience Required: 2-6Years

Job Summary

We are seeking a detail-oriented and proactive Service Contracts & Billing Specialist to manage activities related to service contracts, including maintenance (cash and charge), equipment database handling, and invoicing processes. This role ensures compliance with NCR Voyix guidelines and maintains all necessary documentation. You will serve as the single point of contact for customers regarding service agreements and maintenance billing, working closely with service sales and service teams.

Key Responsibilities:

- Minimum 2 years of experience in Order Management and Billing, preferably in a global or multinational environment.
- Coordinate order processing and billing activities for Order Management contracts.
- Supervise and manage daily tasks of the Customer Advocate Team.
- Review legal agreements for completeness of terms and conditions related to maintenance billing.
- Maintain and update equipment databases, including movements, additions, and cancellations.
- Manage invoicing processes, ensuring alignment with customer preferences and revenue recognition criteria.
- Ensure compliance with NCR Voyix policies and procedures.
- Perform monthly reconciliation and reporting of revenue data, including corrections and clarifications.
- Handle archiving and record retention in accordance with company policies.
- Provide support for internal and external audits as required.

Education Qualification:

- Bachelor's degree in finance, Accounting, Business Administration, or a related field.

Skills & Competencies:

- Strong problem-solving and customer service skills.
- Excellent communication skills across various levels of the organization.
- High sense of urgency and accountability.
- Ability to work collaboratively with cross-functional teams.
- Passion for delivering exceptional service and resolving issues effectively.

Language Requirements:

- Proficiency in English and Japanese is mandatory.
- JLPT certification (N1 to N5) is required
- Are proficient in Japanese (spoken and written) – bilingual candidates preferred
- Can effectively communicate with Japanese-speaking stakeholders and candidates

Preferred Qualifications

- Experience working with outsourced operations.
- Exposure to global or multi-country environments.
- Strong analytical and reporting skills.

  • Order Management

    1 week ago

    Bengaluru, Karnataka, India Imaginators Try Going Beyond Full time ₹ 10,40,000 - ₹ 20,80,000 per year

    Order Management Manager 12+ yrs of exp in Order ManagementUpto 20 LPA Skill:Order Management,contracts,Fulfillment,Logistics,Planning,Supply Chain,internal n external stakeholders,tools/ERP,SAP,Oracle,BYD,Power BI Required Candidate profileExp in Customer Order Management,Handling Customer contracts, Order Fulfillment, Logistics,Planning,transformation...

  • Order Management

    1 week ago

    Bengaluru, Karnataka, India Imaginators Try Going Beyond Full time ₹ 20,00,000 - ₹ 60,00,000 per year

    Order Management Manager 12-15 yrs of exp OMUpto 20Lpa Skill:Order Management,contracts,Fulfillment,Logistics,Planning,Supply Chain,internal n external stakeholders,tools/ERP,SAP,Oracle,BYD,Power BI Required Candidate profileExp in Customer Order Management,Handling Customer contracts, Order Fulfillment, Logistics,Planning,transformation projects and...

  • Order management

    2 weeks ago

    Bengaluru, Karnataka, India NCR Voyix Full time

    Job SummaryWe are seeking a detail-oriented and proactive Service Contracts & Billing Specialist to manage activities related to service contracts, including maintenance (cash and charge), equipment database handling, and invoicing processes. This role ensures compliance with NCR Voyix guidelines and maintains all necessary documentation. You will serve as...

  • Order Management

    4 weeks ago

    Bengaluru, Karnataka, India NCR Voyix Full time

    Job SummaryWe are seeking a detail-oriented and proactive Service Contracts & Billing Specialist to manage activities related to service contracts, including maintenance (cash and charge), equipment database handling, and invoicing processes. This role ensures compliance with NCR Voyix guidelines and maintains all necessary documentation. You will serve as...

  • Order Management

    4 weeks ago

    Bengaluru, Karnataka, India NCR Voyix Full time

    Job Summary We are seeking a detail-oriented and proactive Service Contracts & Billing Specialist to manage activities related to service contracts, including maintenance (cash and charge), equipment database handling, and invoicing processes. This role ensures compliance with NCR Voyix guidelines and maintains all necessary documentation. You will serve as...

  • Order Management

    3 weeks ago

    Bengaluru, Karnataka, India NCR Voyix Full time

    Job SummaryWe are seeking a detail-oriented and proactive Service Contracts & Billing Specialist to manage activities related to service contracts, including maintenance (cash and charge), equipment database handling, and invoicing processes. This role ensures compliance with NCR Voyix guidelines and maintains all necessary documentation. You will serve as...

  • Order Management

    1 day ago

    Bengaluru, Karnataka, India NCR Voyix Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a detail-oriented and proactive Service Contracts & Billing Specialist to manage activities related to service contracts, including maintenance (cash and charge), equipment database handling, and invoicing processes. This role ensures compliance with NCR Voyix guidelines and maintains all necessary documentation. You will serve as the single...

  • Order Management Specialist

    24 hours ago

    Bengaluru, Karnataka, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Order Managements primary responsibility is to ensure the order is verified, keyed, submitted and is completed and flows to billing. The process involves several handoffs and complexities based on the region, Customer, product and other variations depending on services sold.Responsibilities include:Order verification (OVC) and Order EntryData gathering and...

  • Order Management Associate

    1 day ago

    Bengaluru, Karnataka, India TE Connectivity Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Shift : US ShiftROLE OBJECTIVE :Supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success.The team will support in the background the whole Customer Service Organization, intercompany business.RESPONSIBILITIESTo deliver extraordinary customer experience: As a customer facing function we always need to...

  • Order Management Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Black Box Full time

    Job Description- Manage end-to-end order processing activities, ensuring timely and accurate entry, tracking, and fulfillment of customer orders in alignment with service level agreements (SLAs).- Liaise with internal teams including sales, supply chain, logistics, and finance to resolve discrepancies and ensure smooth order execution.- Analyze order trends,...