Order Management

3 weeks ago

Bengaluru, Karnataka, India NCR Voyix Full time

Job Summary

We are seeking a detail-oriented and proactive Service Contracts & Billing Specialist to manage activities related to service contracts, including maintenance (cash and charge), equipment database handling, and invoicing processes. This role ensures compliance with NCR Voyix guidelines and maintains all necessary documentation. You will serve as the single point of contact for customers regarding service agreements and maintenance billing, working closely with service sales and service teams.

Key Responsibilities:

  • Minimum 3 years of experience in Order Management and Billing, preferably in a global or multinational environment.
  • Coordinate order processing and billing activities for Order Management contracts.
  • Supervise and manage daily tasks of the Customer Advocate Team.
  • Review legal agreements for completeness of terms and conditions related to maintenance billing.
  • Maintain and update equipment databases, including movements, additions, and cancellations.
  • Manage invoicing processes, ensuring alignment with customer preferences and revenue recognition criteria.
  • Ensure compliance with NCR Voyix policies and procedures.
  • Perform monthly reconciliation and reporting of revenue data, including corrections and clarifications.
  • Handle archiving and record retention in accordance with company policies.
  • Provide support for internal and external audits as required.

Education Qualification:

  • Bachelor's degree in finance, Accounting, Business Administration, or a related field.

Skills & Competencies:

  • Strong problem-solving and customer service skills.
  • Excellent communication skills across various levels of the organization.
  • High sense of urgency and accountability.
  • Ability to work collaboratively with cross-functional teams.
  • Passion for delivering exceptional service and resolving issues effectively.

Language Requirements:

  • Proficiency in English and Japanese is mandatory.
  • JLPT certification (N1 to N5) is required.

Preferred Qualifications

  • Experience working with outsourced operations.
  • Exposure to global or multi-country environments.
  • Strong analytical and reporting skills.

  • Order Management

    5 days ago

    Bengaluru, Karnataka, India Imaginators Try Going Beyond Full time ₹ 10,40,000 - ₹ 20,80,000 per year

    Order Management Manager 12+ yrs of exp in Order ManagementUpto 20 LPA Skill:Order Management,contracts,Fulfillment,Logistics,Planning,Supply Chain,internal n external stakeholders,tools/ERP,SAP,Oracle,BYD,Power BI Required Candidate profileExp in Customer Order Management,Handling Customer contracts, Order Fulfillment, Logistics,Planning,transformation...

  • Order Management

    5 days ago

    Bengaluru, Karnataka, India Imaginators Try Going Beyond Full time ₹ 20,00,000 - ₹ 60,00,000 per year

    Order Management Manager 12-15 yrs of exp OMUpto 20Lpa Skill:Order Management,contracts,Fulfillment,Logistics,Planning,Supply Chain,internal n external stakeholders,tools/ERP,SAP,Oracle,BYD,Power BI Required Candidate profileExp in Customer Order Management,Handling Customer contracts, Order Fulfillment, Logistics,Planning,transformation projects and...

  • Order Management Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeOrderManagement Full time ₹ 20,00,000

    Order Management SpecialistWe are seeking an experienced Order Management Specialist to oversee the entire order lifecycle, from customer contracts to fulfillment and logistics. The ideal candidate will possess deep expertise in managing complex customer orders and related processes.Key Responsibilities:Manage the entire Customer Order Management...

  • Order Management

    3 weeks ago

    Bengaluru, Karnataka, India NCR Voyix Full time

    Year of Experience Required: 2-6YearsJob SummaryWe are seeking a detail-oriented and proactive Service Contracts & Billing Specialist to manage activities related to service contracts, including maintenance (cash and charge), equipment database handling, and invoicing processes. This role ensures compliance with NCR Voyix guidelines and maintains all...

  • Order Management

    2 weeks ago

    Bengaluru, Karnataka, India NCR Voyix Full time

    Job SummaryWe are seeking a detail-oriented and proactive Service Contracts & Billing Specialist to manage activities related to service contracts, including maintenance (cash and charge), equipment database handling, and invoicing processes. This role ensures compliance with NCR Voyix guidelines and maintains all necessary documentation. You will serve as...

  • Order Management Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeOrderManagement Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking a skilled professional to support our business operations. The ideal candidate will have experience in order management, including purchase order validation, order entry, and contract management.This is an excellent opportunity for individuals who are open to working flexible shifts and want to make a meaningful contribution to our...

  • Order Management Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Black Box Full time

    Job Description- Manage end-to-end order processing activities, ensuring timely and accurate entry, tracking, and fulfillment of customer orders in alignment with service level agreements (SLAs).- Liaise with internal teams including sales, supply chain, logistics, and finance to resolve discrepancies and ensure smooth order execution.- Analyze order trends,...

  • Order Management Professional

    3 weeks ago

    Bengaluru, Karnataka, India Msi Services Full time

    Job DescriptionResponsibilities:- Processing sales orders for the companys sales divisions.- Developing documentation related to support.- Planning inventory control.- Arranging distribution of products.- Solving problems in cases of product returns.- Placing orders, processing return requests, and entering credits.- Handling customer inquiries regarding...

  • Order Management Professional

    2 weeks ago

    Bengaluru, Karnataka, India beBeeSupplyChain Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Supply Chain CoordinatorJob Description:The primary function of this role is to process sales orders for our company's sales divisions, ensuring timely and accurate execution.Process sales orders in accordance with established procedures and guidelines.Develop documentation related to order support, including but not limited to customer...

  • Associate - Order Management

    3 days ago

    Bengaluru, Karnataka, India Msi Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    ESSENTIAL DUTIES AND RESPONSIBILITIES:Processing sales orders for the company's sales divisions.Developing documentation related to support.Planning inventory control.Arranging distribution of products.Solving problems in cases of product returns.Placing orders, processing return requests, and entering credits.Handling customer inquiries regarding product...