
Tech Support Professional
1 day ago
Job Overview
- We are seeking a dedicated Tech Support Executive to provide exceptional customer service and technical assistance.
- Key Responsibilities:
- Customer Interaction Skills: Develop strong listening skills to effectively understand customer concerns, respond promptly, and resolve issues efficiently.
- Communication Skills: Possess excellent verbal and written communication skills to interact with clients, team members, and stakeholders.
- Problem-Solving Skills: Analyze complex technical issues, identify root causes, and implement effective solutions.
- Collaboration: Work collaboratively with tech leads, project managers, and team members to deliver high-quality support and services.
Requirements:
- Strong command of English in writing and speaking.
- Excellent problem-solving and analytical skills.
- Ability to remain professional, confident, and patient under pressure.
- Knowledge of typing is an added advantage.
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