Tech Support Specialist

Job DescriptionUnderstand customers issues and acknowledge them in a timely and efficient manner.Provide positive customer experience, even under negative circumstances.Proactively follow- up with all new customers to ensure their positive onboarding experience.Understand the critical aspects of products and services, and communicate them intelligently to...

We're Hiring | Tech Support – BMSLocation: ChennaiExperience: 5–9 years of relevant experience in BMS deployments & technical Support.At Neeve, we're redefining smart building technologies with cloud-connected solutions that make building operations intelligent, efficient, and future-ready.We're looking for a Tech Support Engineer (BMS) to join our team...

Job DescriptionCustomer support executives work to troubleshoot issues reported by existing customers. The role of customer support is to influence all the customer experiences with the company to enact positive results. This may include the auditing of support issues to determine how Contus could serve the customers. In this function the executives will...

Job OverviewWe are seeking a dedicated Tech Support Executive to provide exceptional customer service and technical assistance.Key Responsibilities:Customer Interaction Skills: Develop strong listening skills to effectively understand customer concerns, respond promptly, and resolve issues efficiently.Communication Skills: Possess excellent verbal and...

Job Title:Tech Support RoleThis is a highly rewarding position where you will work closely with clients to resolve technical issues and improve their overall experience.

Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. This role will be responsible for providing exceptional technical support to customers via phone, email, or ticketing tools.Key Responsibilities:Serve as the first point of contact for customers seeking technical assistance.Take ownership of user-reported issues and see...

Job SummaryWe are seeking a skilled and proactive Tech Support - DOTNET professional with 3 to 6 years of experience to join our support team. The ideal candidate will be responsible for providing L2/L3 support for .NET applications, troubleshooting issues, working closely with development and infrastructure teams, and ensuring business continuity through...

Job Title: Technical Support SpecialistKey Responsibilities:Resolve technical issues for clients via phone calls and other communication channels.Collaborate with international clients to troubleshoot complex problems.Achieve resolution in the first interaction with the customer, ensuring timely satisfaction.Requirements:Minimum 1 year of experience in tech...

Job Title:Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will provide exceptional customer service and technical support to our users.Key Responsibilities:Provide remote support for Onshore & Offshore teamsManage and track tickets in the Service-Now systemProvide tier I & II support for...

Full Job Description:We are looking for a Tech Support Engineer ,who is a proactive problem-solver and technical troubleshooterTechnical Issue Troubleshooting· Diagnose and resolve customer issues related to software, hardware, and networking· Use remote tools (TeamViewer, Any Desk) to access and troubleshoot devices or systems· Guide customers through...