Strategic Enterprise Solutions Manager
3 days ago
We are seeking an experienced Strategic Enterprise Solutions Manager to drive key business collaborations critical to improving the customer experience of 3P integrations with Amazon Devices. As a member of the Alexa Everywhere team, you will partner with Senior Leaders/Directors within Amazon Devices to identify opportunities to delight 3P partners with world-class enterprise solutions.
Key Responsibilities- Partner with stakeholder teams - customer experience, platforms, tech, products, marketing, business development, solution architects - to deliver transformative, world-class support services to empower partners to innovate and launch exceptional products seamlessly.
- Work with engineering teams to build technical solutions, as well as systems and tools to improve certification, publishing, and monitoring experiences for a host of 3P integrations, like Alexa skills and devices.
- Establish mechanisms and processes that drive continuous improvement and operational efficiency for existing collaborations for Partner Support & Services.
A day in the life as a Strategic Enterprise Solutions Manager involves leading collaborations with Lines of Businesses within Amazon Devices. These partnerships enable businesses to drive impact at scale, and deliver delightful partner experiences. You will design solutions for businesses across the spectrum of primitives that Partner Support & Services offer, and drive complex cross-functional projects from initiation to delivery.
About the TeamWe are the team that delivers world-class support services to empower partners to innovate and launch exceptional products seamlessly, so that Amazon's ecosystem thrives through increased demand, quality offerings. We ensure that customers around the world enjoy products like...
As a Strategic Enterprise Solutions Manager, you will build the brand of Partner Support & Services with businesses in Amazon Devices. If you are excited by technology and working in a fast-paced challenging environment drives you, we would love to have you as part of the Partner Support & Services team, Alexa Everywhere.
BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience.
- 5+ years of technical product or program management experience.
- 3+ years of software development experience.
- 5+ years of technical program management working directly with software engineering teams experience.
- Experience managing programs across cross-functional teams, building processes and coordinating release schedules.
- Experience owning/driving roadmap strategy and definition.
Salary: $150,000 - $200,000 per year
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