
Customer Experience Specialist
1 week ago
Movate is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models.
The company has emerged as a compelling alternative to traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively.
Job Responsibilities- Review new orders for accuracy and completeness
- New order processing on a web-based system
- Customer enquiry clarifications
- Maintain service levels and high levels of accuracy
- Placing orders with partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
- Maintaining a high level of accuracy with respect to all activities.
- Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in internal systems.
- Any Degree
- Experience entering data using an alphanumeric keyboard and verifying/proofing entered data
- Skill in reviewing, proofing and verifying data
- Able to learn new concepts quickly
- Comfortable working with limited supervision in a fast-paced environment
- A creative problem-solver
- Knowledge of basic computer operations
- Strong organizational skills
- Highly motivated in the performance of sometimes repetitive duties with very low room for error.
- Prior experience with Microsoft Office a plus
- Prior experience with Salesforce a plus
-
Customer Experience Representative
1 week ago
Vellore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000**Customer Support Specialist Role**">We are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our customer-facing operations, you will be responsible for delivering exceptional customer experiences through timely and effective support.">The ideal candidate will possess excellent communication and...
-
Multilingual Customer Experience Specialist
2 weeks ago
Vellore, Tamil Nadu, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000Job Role: Multilingual Customer Experience SpecialistMovate is a customer experience and technology consulting services provider with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models.The position requires reviewing new orders for accuracy and completeness, processing new orders...
-
Voice Customer Experience Specialist
2 weeks ago
Vellore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000Job Title: Voice Support SpecialistWe are seeking a highly skilled Voice Support Specialist to join our team.The ideal candidate will be responsible for providing exceptional customer support through phone calls, ensuring that learners have a positive experience with our platform.Key Responsibilities:Proactive Onboarding: Welcome new learners by making...
-
Customer Experience Advocate
1 week ago
Vellore, Tamil Nadu, India beBeeCustomer Full time ₹ 26,000 - ₹ 36,000Customer Support Specialist OpportunityWe are seeking a skilled Customer Service Representative to fill this exciting role at our organization.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to problem-solve and multitask.The successful candidate will be responsible for delivering exceptional customer...
-
Customer Experience Specialist
1 week ago
Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000Exceptional Customer Service RoleWe are seeking an experienced professional to provide top-notch customer support through various channels, resolving technical issues and ensuring customer satisfaction.Key Responsibilities:Respond promptly to customer inquiries via phone, email or chat, providing accurate and helpful solutions.Assist customers with software...
-
Customer Experience Specialist
2 weeks ago
Vellore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 8,50,000Job SummaryThis role involves delivering exceptional customer experiences through proactive support, resolving inquiries efficiently, and ensuring high levels of customer satisfaction.We are looking for a skilled professional to manage customer queries, provide timely assistance via chat and email, and work collaboratively as part of our team.Key...
-
Exceptional Customer Experience Representative
2 weeks ago
Vellore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000Job Title:">Customer Support Specialist">Description:">We are seeking an exceptional Customer Support Specialist to join our team. As a key member of our customer service division, you will be the primary point of contact for customers experiencing issues with their vehicles.">Your role will involve providing accurate information and solutions regarding...
-
Senior Customer Experience Leader
1 week ago
Vellore, Tamil Nadu, India beBeeCustomerService Full time ₹ 13,53,900 - ₹ 14,25,400Job Title: Sr. Specialist – Customer Service OperationsWe are seeking a highly skilled and experienced Sr. Specialist to lead our customer service operations in emerging markets.This role involves ensuring a premium customer experience across all channels, managing BPO/vendor operations, monitoring key performance indicators (KPIs), and driving continuous...
-
Customer Experience Specialist
2 weeks ago
Vellore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job OpportunityAs a key member of our support team, you will play a vital role in delivering exceptional customer experiences and resolving complex issues efficiently.Key Responsibilities:Develop effective communication skills to gather information from customers and resolve their queries.Explain customer responsibilities in resolving issues and communicate...
-
Exceptional Customer Experience Manager
1 week ago
Vellore, Tamil Nadu, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 15,00,000Job Title:Product Support LeadAs a Product Support Lead, you will play a pivotal role in delivering exceptional customer experiences by overseeing and optimizing support operations.Key Responsibilities:Identify and measure key metrics for customer support teams (Service Level Agreements, Customer Satisfaction, Response and Resolution Time).Oversee the...