Customer Experience Specialist

5 days ago

Mangalore, Karnataka, India beBeeInternship Full time ₹ 30,00,000 - ₹ 40,00,000

Seeking a dedicated and detail-oriented individual to join our team as an Intern.

The ideal candidate will possess excellent written and verbal communication skills, strong attention to detail, and the ability to work independently.

This is a paid internship that requires proficiency in Microsoft Office and Gmail, as well as a strong willingness to learn and grow with our company.

As an Intern, you will be responsible for managing and responding to incoming and outgoing calls, prioritizing tasks based on urgency and importance, and providing outstanding customer service through phone interactions.

If you are passionate about delivering exceptional results and making a meaningful impact, we encourage you to apply for this opportunity.

Key Responsibilities:

  • Answer and address incoming/outgoing phone calls promptly and professionally
  • Prioritize calls based on urgency and importance
  • Redirect calls to the relevant team members as needed
  • Deliver outstanding customer service through phone interactions
  • Follow up with clients and customers via phone when required
  • Offer insights and feedback on phone communication strategies as an intern in the customer experience team

Requirements:

  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Ability to work independently and manage time effectively
  • Proficient in Microsoft Office and Gmail
  • Must have their own laptop and stable internet connection
  • Ready to work with rotational off and work timing from 10 am to 8 pm

Benefits:

This internship offers a unique opportunity to gain valuable work experience, develop new skills, and make a meaningful contribution to our team.

We are committed to fostering a positive and supportive work environment that encourages growth, learning, and creativity.

If you are looking for a challenging and rewarding internship experience, we invite you to apply.

How to Apply:

To apply for this opportunity, please submit your application through the provided link.

Thank you for considering this internship opportunity. We look forward to reviewing your application.

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