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Customer Liaison Specialist
3 weeks ago
A highly skilled and customer-centric Customer Liaison Specialist is required to drive our affordable group housing project forward.
This initiative aligns with the affordable housing policy of Awas Bandhu, offering a rewarding career growth opportunity in the real estate sector.
- Act as the primary point of contact for customers, providing timely and accurate resolutions to their queries.
- Develop and maintain strong relationships with customers, ensuring exceptional satisfaction levels.
- Assist in the home-buying process, guiding customers through documentation and post-sales support.
Key Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 2+ years of experience in customer relationship management, preferably in real estate or housing projects.
- Strong interpersonal and negotiation skills to build and maintain customer relationships.
Foster a culture of excellent customer service by:
- Responding promptly to customer inquiries.
- Providing personalized solutions to customer concerns.
- Continuously evaluating and improving customer service processes.
We offer:
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
- The chance to make a positive impact on people's lives.