
Sales and Technical Support Representative
1 week ago
Job Title:
Customer Service SpecialistThe Customer Care Executive will be responsible for achieving sales targets, generating leads, and providing technical consultation to customers. The role involves conducting product presentations, negotiating pricing, and providing post-sales support.
- Sales & Revenue: Achieve monthly and quarterly sales targets for Passure and PPD tooling by generating leads through industry networking, referrals, and digital outreach.
- Customer Engagement: Conduct product presentations and technical demonstrations to showcase tooling capabilities, promote new and existing products through exhibitions, webinars, and client visits.
- Negotiation & Contracting: Negotiate pricing, delivery terms, and contracts with customers to close deals effectively.
- Technical Consultation: Understand customer requirements in detail and provide tailored tooling solutions, liaise with design and production teams to ensure feasibility and customization.
- Reporting & Coordination: Maintain accurate records of sales activities, customer interactions, and forecasts, collaborate with logistics, finance, and service teams to ensure smooth order execution.
Required Skills & Qualifications:
- Degree/Diploma in Mechanical, Production, or Industrial Engineering.
- 2–6 years of experience in technical or industrial sales, preferably in pharma tooling.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in CRM tools and MS Office.
- Willingness to travel across Maharashtra and nearby regions.
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