Customer Support Specialist

1 week ago


Cochin, Kerala, India beBeeCommunication Full time ₹ 15,00,000 - ₹ 20,00,000
Customer Support Specialist

We are seeking a highly skilled customer support specialist to provide exceptional service and support through various communication channels.

Key Responsibilities:

  • Build Strong Relationships: Engage in effective and persuasive communication to build strong, long-lasting relationships with customers.
  • Achieve Sales Targets: Work towards achieving and exceeding sales targets by employing consultative selling techniques to understand customer needs.
  • Address Customer Inquiries: Address customer inquiries and concerns, providing timely and accurate information.
  • Provide Regular Reports: Provide regular reports on sales performance, activities, and challenges.

Requirements:

  • Proven Experience: Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Excellent Communication Skills: Excellent communication skills with a clear and persuasive approach.
  • Results-Driven: Results-driven and able to meet and exceed sales targets.
  • CMS Familiarity: Familiarity with CRM software and proficiency in Microsoft Office Suite.

Preferred Qualifications:

  • Strong Interpersonal Skills: Strong interpersonal skills and the ability to build rapport with customers.


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