Senior Global Travel Operations Specialist
1 day ago
WNS Global Services is seeking a highly skilled and experienced travel operations specialist to join our team. The successful candidate will be responsible for providing exceptional support to customers, ensuring seamless travel experiences.
About the RoleThis is an exciting opportunity for a seasoned travel professional to take their career to the next level. As a senior global travel operations specialist, you will be working with various travel technology systems, including Sabre and Amadeus, to process complex itineraries and provide expert advice to customers.
You will be adept at handling customer inquiries, resolving issues efficiently, and delivering outstanding service in a fast-paced environment. Your excellent communication skills, both written and verbal, will enable you to build strong relationships with customers and colleagues alike.
Key Responsibilities- Process complex travel itineraries using Sabre and Amadeus systems
- Provide expert advice to customers on fare rules, schedule changes, and other travel-related queries
- Handle customer complaints and resolve issues promptly and professionally
- Maintain accurate records of customer interactions and travel arrangements
To be considered for this role, you must have:
- A minimum of 2 years' experience in travel operations, preferably with Sabre and Amadeus systems
- Excellent fluency in English, with strong written and verbal communication skills
- Ability to work in a team environment and maintain confidentiality
As a valued member of our team, you can expect:
- A competitive salary range of $55,000 - $75,000 per annum
- Ongoing training and development opportunities to enhance your skills
- A dynamic and supportive work environment that encourages growth and collaboration
If you are a motivated and experienced travel professional looking for a new challenge, please submit your application, including your resume and cover letter, to us.
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