Senior Travel Associate

4 weeks ago


Mumbai, Maharashtra, India ADVITO Full time

About the Role:

We're seeking a highly skilled Senior Travel Associate to join our team. As a key member of our global travel management team, you will be responsible for providing exceptional travel consultation services to our clients.

Key Responsibilities:

  • Accurately and efficiently handle incoming requests via multiple channels (phone, email, etc.)
  • Provide proactive travel consultation services to clients
  • Book reservations for air travel, hotel, and car rentals with accuracy
  • Handle travel arrangements with complete confidentiality and offer high-touch services
  • Solve problems on the spot using various tools and expert communication skills
  • Own problems throughout the lifecycle of the issue and be available to respond as necessary
  • Able to make independent decisions under difficult situations
  • Maintain and seek expansion of current knowledge and have a growth mindset
  • Achieve individual and contractual service level goals related to telephone, quality, and productivity

About You:

We're looking for a highly resourceful and self-sustained individual with a strong knowledge of managing travel requests within and from India, as well as regionally (APAC) and globally. Prior experience as an implant will be preferred.

About Us:

We're a market leader in travel management, helping people and companies travel smart and achieve more. Our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually.



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