ServiceNow ITSM Expert

1 day ago

Ajmer, Rajasthan, India beBeeDeveloper Full time ₹ 90,00,000 - ₹ 1,50,00,000
Job Description:

As a key member of our organization, you will work closely with business stakeholders to analyze and review detailed business and technical requirements.

The successful candidate will be responsible for developing, testing, configuring, and integrating modules from ServiceNow with a focus on all ITSM modules - Incident, Request, Problem, Change, Knowledge, Portal, Flow Designer, CSDM.

Key responsibilities include capturing requirements from Business stakeholders & SMEs through demonstrations and workshops, coordinating with internal/external stakeholders for development of user stories, configurations, and ensuring timely delivery.

The ideal candidate will have expertise in custom software/app solutions development through scripting and software development, as well as managing BAU tasks and providing value-based assessments and workshops to maximize business results from ServiceNow software.

Required Skills and Qualifications:
  • At least 3-5 years of experience in ServiceNow ITSM, custom app development, configuring ServiceNow ITSM modules, Portal, front-end.
  • Hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Integration Hub, B2B integrations.
  • Deep understanding of REST, WSDL, JSON, and ability to integrate with other third-party applications, data sources.
  • Expertise in configuring UI Actions/UI Policy/ACL/Client Scripts, Business Rules, Inbound Actions. Macros, etc.
Benefits:

Successful candidates will have the opportunity to work on cutting-edge projects, collaborate with experienced professionals, and contribute to the growth and success of our organization.

Location:

Ajmer, India

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