ServiceNow Development Specialist

9 hours ago

Ajmer, Rajasthan, India beBeeServiceNow Full time ₹ 10,00,000 - ₹ 18,00,000
ServiceNow Solutions Developer

About the Role

We are seeking a skilled ServiceNow developer to join our team. The ideal candidate will have a strong background in ServiceNow development, with experience in Flow Designer, business rules, client/server scripts, and ACLs. They should also be skilled in creating catalog items, approval workflows, dynamic forms, and SLAs.

Key Responsibilities:

  • Designing and implementing ServiceNow solutions for ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro.
  • Integrating ServiceNow with third-party systems, such as identity platforms and facilities systems.
  • Setting up and tracking metrics like ticket volumes, deflection rates, module usage, and SLA performance.
  • Leveraging instance upgrades, patch management, and clone processes to maintain ServiceNow instances.
  • Collaborating with stakeholders from HR, IT, and Facilities to define and streamline workflows.
  • Ensuring compliance and governance through audit preparation, compliance documentation, and training L1/L2 teams.

Requirements:

  • 5+ years of experience in ServiceNow development (7+ years for ServiceNow Lead and Admin)
  • Strong knowledge of Flow Designer, business rules, client/server scripts, and ACLs.
  • Experience with domain separation, scoped apps, data import/export, and UI policies.
  • Proven ability to integrate ServiceNow with third-party systems.
  • Proficiency in setting up and tracking metrics.
  • Demonstrated leadership in instance upgrades, patch management, and clone processes.
  • Strong collaboration skills with HR, IT, and Facilities.
  • Experience in audit preparation, compliance documentation, and training L1/L2 teams.

What We Offer:

  • A competitive compensation package.
  • A chance to work on exciting ServiceNow projects.
  • Ongoing training and support to enhance your skills.

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