Enterprise Support Specialist

3 days ago

Bengaluru, Karnataka, India beBeeSupport Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

**Job Opportunity:**

We are seeking a highly skilled Support Analyst to join our team.

As a Support Analyst, you will be responsible for providing exceptional customer support and prioritizing customer success. You will utilize your strong analytical skills to identify root causes and implement effective solutions, while balancing multiple priorities and maintaining a focus on quality and deadlines.

Key Requirements:
  • Proven experience in ERP system support, particularly Maconomy.
  • Comprehensive knowledge of Maconomy Financials modules, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Fixed Assets (FA), Human Resources (HR), Sales Orders, Timesheets, Expenses, Contract Management, Subscriptions, Reporting, and Banking.
  • Familiarity with ITIL best practices and frameworks.
Preferred Qualifications:
  • ITIL Foundation Certification or equivalent.
  • Training or certification in Maconomy Financials is an added advantage.
  • Skilled in creating clear, user-friendly documentation and reports.

You will have the opportunity to drive your own personal and professional development while working with a borderless team.

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