Enterprise Applications Support Specialist

2 days ago

Bengaluru, Karnataka, India beBeeApplication Full time ₹ 9,00,000 - ₹ 12,00,000

We are seeking a talented Support Specialist to provide end-to-end assistance for enterprise applications.

Key Responsibilities:
  • Deliver Level 1 support for various applications, including Blackline, ARMS, DPS, DocuSign, MK Denial, OneTrust PIA, and Esker.
  • Manage user access and perform application administration tasks.
  • Offer on-call support for high-priority incidents.

Incident Management:

  • Log and categorize incidents by priority and criticality.
  • Troubleshoot and resolve incidents efficiently, minimizing business disruption.
  • Maintain accurate ticket history and resolution documentation.
  • Monitor incident queues and ensure timely resolution by service teams.

Service Request Management:

  • Resolve service requests within agreed-upon timelines.
  • Evaluate tickets as needed and keep requestors informed.
  • Support release/change management activities as required.

Problem Management:

  • Analyze recurring issues through trend and pattern analysis.
  • Conduct Root Cause Analysis (RCA) and implement long-term solutions.
  • Keep Standard Operating Procedures (SOPs) and resolution playbooks updated.
  • Use prescribed tools and templates for problem documentation.

Regular Monitoring and Health Checks:

  • SERVFS
  • CRM
  • DataHub

Preferred Skills & Tools:

  • 3-5 years of experience in IT Application Support.
  • Familiarity with ITSM/ticketing tools (e.g., ServiceNow, Remedy).
  • Strong analytical and troubleshooting skills.
  • Effective communication and stakeholder coordination.
  • Knowledge of ITIL practices, especially Incident, Service Request, and Problem Management.

  • Enterprise Business Application Support Specialist

    2 hours ago

    Bengaluru, Karnataka, India beBeeAdministration Full time ₹ 20,00,000 - ₹ 25,00,000

    Job OverviewWe are seeking a skilled and proactive IT specialist with hands-on experience in supporting enterprise business applications. The ideal candidate will have strong administration expertise across Windows, and Linux environments.

  • Enterprise Application Support Specialist

    2 days ago

    Bengaluru, Karnataka, India beBeeApplication Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: Enterprise Application Support Specialist This role involves providing comprehensive end-to-end application support, incident resolution, service request fulfillment, and problem management for enterprise applications. Key Responsibilities:Deliver L1.5 and L2 support / Lead for the following enterprise applications: Blackline, ARMS, DPS...

  • Enterprise Application Integration Specialist

    7 days ago

    Bengaluru, Karnataka, India beBeeEnterpriseIntegration Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Enterprise Application Integration SpecialistJob Summary:Seeking an experienced and skilled enterprise application integration specialist to join our team. The ideal candidate will have a proven track record of designing, developing, and implementing integration solutions using various technologies such as IBM App Connect Enterprise (IBM ACE),...

  • Application Support Specialist

    3 days ago

    Bengaluru, Karnataka, India beBeeSystemSupport Full time ₹ 80,00,000 - ₹ 1,50,00,000

    **Job Description:**We are seeking a skilled and experienced Application Support Specialist to join our team. As an Application Support Specialist, you will play a critical role in ensuring the smooth functioning of our applications and resolving any technical issues that may arise.**Required Skills and Qualifications:**Must have at least 5 years of...

  • Enterprise Application Performance Specialist

    6 days ago

    Bengaluru, Karnataka, India beBeePerformance Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Enterprise Application Performance Specialist">About the Role: We are seeking an experienced professional with a proven track record in application monitoring and optimization. If you have expertise in Dynatrace setup, operational application management, troubleshooting, and alerting, we would like to hear from you.Key Responsibilities:Monitor and...

  • Application Support Specialist

    2 days ago

    Bengaluru, Karnataka, India Talent Worx Full time US$ 90,000 - US$ 1,20,000 per year

    Application Support SpecialistAs an integral part of our IT team at Talent Worx, the Application Support Specialist will provide outstanding support and troubleshooting for our software applications. The ideal candidate will have a strong tech background and a passion for delivering exceptional user experiences to ensure smooth operations across the...

  • Enterprise Application Lead

    2 hours ago

    Bengaluru, Karnataka, India beBeeApplication Full time ₹ 20,00,000 - ₹ 25,00,000

    Senior Application SpecialistThis is a critical leadership role responsible for overseeing the design, development, and deployment of enterprise-level applications.Key Responsibilities:Drive the application development lifecycle from conception to deliveryCollaborate with cross-functional teams to ensure project milestones are metFacilitate discussions to...

  • IT Enterprise Support Specialist

    2 days ago

    Bengaluru, Karnataka, India beBeeApplication Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: IT Application Support ExpertWe are seeking an experienced professional to provide comprehensive support for a portfolio of enterprise applications.Key Responsibilities:Deliver technical support for various systems including Blackline, ARMS, DPS (Oversight), DocuSign, MK Denial, OneTrust PIA, and Esker.Administer applications, manage user access...

  • Enterprise Application Specialist

    2 days ago

    Bengaluru, Karnataka, India beBeeApplication Full time ₹ 15,00,000 - ₹ 20,00,000

    Job DescriptionWe are seeking a highly skilled Software Application Engineer to join our team at Genesis HR Services. The ideal candidate will have strong technical expertise and excellent problem-solving skills to manage and resolve complex application issues.The successful applicant will work closely with various teams to ensure timely issue resolution and...

  • Application Support Specialist

    7 days ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Application Support SpecialistAbout the RoleWe are seeking a highly skilled and experienced Application Support Specialist to join our team. As an Application Support Specialist, you will be responsible for providing technical assistance and support to ensure the smooth operation of our applications.Key Responsibilities:Provide L2 Network Support...