
Application Support Specialist
3 days ago
Job Title: Application Support Specialist
About the RoleWe are seeking a highly skilled and experienced Application Support Specialist to join our team. As an Application Support Specialist, you will be responsible for providing technical assistance and support to ensure the smooth operation of our applications.
Key Responsibilities:
- Provide L2 Network Support and troubleshooting
- Deliver results by adhering to defined processes like ISO 20000, ISO27001, BS25999
- Flexibility towards working on shifts
- Good understanding of the Network Architecture of the Organization and ability to deliver results as per the timelines
- Front End Internal, External, and client audits and work towards the closure of the findings
Required Skills and Qualifications
- Mandatory:
- Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto
- Strong technical knowledge on configuring and troubleshooting Switching and Routing
- Strong technical expertise in configuring and troubleshooting ANY of the firewalls, with a preference for Fortigate or Palo Alto
- Additonal Skills:
- Knowledge on Cloud Technology
- Knowledge on Scripting
- Knowledge on Wireless Technology
- SSL VPN Configuration and Troubleshooting
Benefits
- Excellent verbal and written communication skills
- Customer handling skills and good interpersonal skills
- Ability to take complete ownership of the tasks
- High level of initiative and innovative ideas
- Positive Attitude towards work
- Ability to work as Team
- Work independently with minimal assistance
Others
- Certification on Cloud Technology
- Any degree, 15 years of Full-time education
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