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Business Development Liaison

2 weeks ago

Varanasi, Uttar Pradesh, India beBeeCustomerRelationship Full time ₹ 8,00,000 - ₹ 12,00,000

We are seeking a highly skilled Customer Relationship Manager to handle customer interactions, sales conversions, and vendor partnerships.

The ideal candidate will have excellent communication skills in English and Hindi, with the ability to negotiate effectively and manage escalations. They should also possess good work ethics and a calm attitude.

The role involves responding to customer inquiries via phone, email, WhatsApp, and social media, converting customer leads into sales orders, and coordinating with marketplaces such as Amazon and Nykaa to promote sales. Additionally, they will partner with restaurants, event management companies, retailers, and corporate gifting clients, manage customer queries in their preferred language, communicate with a premium customer base efficiently, and understand the category of tableware and home decor quickly.

They will also assist customers with technical and billing-related queries, coordinate with other teams to resolve customer queries, and provide regular follow-up and updates to customers.

This is an opportunity for a dynamic individual who can prioritize tasks effectively and work under pressure to meet deadlines.

We offer a supportive work environment where you can grow professionally and personally. If you're passionate about delivering exceptional customer service, please consider this role.