Senior Customer Liaison Officer

1 day ago


Varanasi, Uttar Pradesh, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Senior Customer Liaison Officer Job DescriptionWe are seeking a highly skilled and experienced individual to join our team as a Senior Customer Liaison Officer. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring timely resolution of issues and maintaining a high level of satisfaction. Key Responsibilities:
  • Manage customer relationships and ensure timely resolution of issues
  • Coordinate with internal teams to resolve customer complaints
  • Develop and maintain strong relationships with customers to improve customer satisfaction and loyalty
 Required Skills and Qualifications:
  • Minimum 1+ years of experience in international call center operations (Australian English)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Knowledge of order management is preferred
 Benefits:
  • Opportunity to work with a dynamic and growing organization
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
 Other Information:This is a full-time position based in Chennai. The working hours are permanent from office on all days, with Australian business hours (2:30 am/3:30 am IST till 11:30 am and 12:30 pm). Holidays are followed as per the Australian calendar.

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