Senior Customer Liaison Specialist

1 day ago

Varanasi, Uttar Pradesh, India beBeeclient Full time ₹ 40,00,000 - ₹ 80,00,000
Client Relationship Manager Position

We are seeking two professionals to join our team in Gurugram. This is an excellent opportunity for those who are passionate about client relationship management and have expertise in both mainline and digital servicing.

Job Description:

As a Client Servicing Executive, you will act as the key liaison between our agency and our clients. You'll be responsible for ensuring smooth coordination, timely project delivery, and high client satisfaction while working across both mainline and digital marketing campaigns.

Key Responsibilities:

  • Serve as the primary point of contact for assigned clients, ensuring their requirements are clearly understood and executed.
  • Manage and deliver mainline (print, outdoor, TV, radio) and digital (social media, paid ads, content marketing) campaigns end-to-end.
  • Work closely with creative, digital, and strategy teams to deliver impactful solutions within timelines.
  • Prepare client briefs, campaign reports, and presentations.
  • Build long-term, trusting relationships with clients through proactive communication and consistent support.
  • Handle multiple accounts simultaneously while maintaining attention to detail and quality.
  • Identify client needs and propose new ideas to add value and strengthen partnerships.

Requirements:

  • Bachelor's degree in Marketing, Business Administration, or related field.
  • 2–4 years of experience in client servicing within advertising, marketing, or digital agencies.
  • Hands-on experience managing both mainline and digital campaigns.
  • Excellent communication, negotiation, and presentation skills.
  • Strong project management abilities with a proactive approach.
  • Ability to perform well under pressure and meet tight deadlines.

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