Developing Lasting Customer Relationships

3 days ago


Delhi, Delhi, India beBeeCustomerRelationship Full time ₹ 6,00,000 - ₹ 10,00,000
Job Title: Customer Relationship Executive

This role is ideal for a skilled communicator who can build strong relationships with customers, understand their needs, and provide personalized solutions.

  • We are seeking an individual who can handle customer queries, issues, concerns, feedback, and grievances over phone, email, WhatsApp, and social media.
  • You will be responsible for converting customer queries into sales while ensuring seamless communication with customers in English or Hindi.
  • The ideal candidate will have the ability to quickly understand the category of tableware and home décor and assist customers with technical and billing-related queries.
  • You will also partner with new businesses to promote sales of our products.
  • In this role, you will work closely with other teams to resolve customer queries efficiently and provide regular follow-up and updates to customers.
Required Skills and Qualifications:
  • Excellent communication (English & Hindi) and negotiation skills are essential for this position.
  • A calm attitude and good work ethics are required to manage escalations and queries efficiently.


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