Client Relationship Manager
20 hours ago
Company Description
Cache Labs redefines innovation by solving real-world problems that transform industries and impact lives. Founded by Saiman Shetty, an EB1A awardee, Cache Labs is built on the belief that bold ideas backed by innovation and precision can create a lasting legacy. Our pioneering brands, such as Smart Green Card, Crazy Creators Capital, WordCraft AI, and PRoximity, focus on revolutionizing industries ranging from immigration to artificial intelligence and global press services. Guided by our core values of innovation-centricity, purpose-driven solutions, empowerment, and customer-centricity, we are dedicated to building a brighter future.
Role Description
This is a full-time on-site role for a Client Relationship Manager based in New Delhi. The Client Relationship Manager will be responsible for maintaining and developing client-business relationships. The day-to-day tasks will include managing client communications, addressing client queries, coordinating with internal teams to deliver client requirements, and ensuring high client satisfaction. The role involves active problem-solving, identifying opportunities for client growth, and implementing strategies to improve client relationships.
Qualifications
- Strong communication and interpersonal skills
- Experience in client relationship management or customer service
- Project management and organizational abilities
- Proficiency in using CRM software and other related tools
- Problem-solving skills and the ability to think strategically
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively in a team environment
- Bachelor's degree in Business Administration, Marketing, or related field
- Experience in the technology sector or related industries is a plus
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