Hotel Reservation Coordinator

1 day ago


Nashik, Maharashtra, India beBeeReservations Full time ₹ 4,20,000 - ₹ 4,80,000
Job Title: Reservations Executive

We are seeking a detail-oriented and organized professional to manage reservations across various channels.

  • Responsibilities:
  1. Manage Reservations: Oversee the entire reservation process, from initial inquiry to guest departure.
  2. Communicate with Guests: Respond to guest inquiries via phone, email, or messaging platforms in a timely and courteous manner.
  3. Maintain Accurate Data: Ensure that property management systems (PMS) and online travel agencies (OTAs) are up-to-date and reflect accurate information.
  4. Verify Property Listings: Confirm that property listings, rates, availability, and content are current and accurate.
  5. Create Standard Operating Procedures: Develop guidelines for managing reservations, communicating with guests, and maintaining accurate data.
  6. Analyze Reports: Review daily, weekly, and monthly reports on bookings and revenue to identify trends and areas for improvement.
  • Requirements:
  1. Education: Degree or Diploma in Hotel Management or related field.
  2. Experience: Minimum 3 years of experience in reservations/front office in hospitality.
  3. Skills: Strong understanding of OTA extranets and PMS, excellent communication skills in English, proficiency in MS Excel and Google Sheets.

Career Growth Opportunities:

  • Hands-on experience in building a hospitality brand from the ground up.
  • Direct mentorship from the founder.
  • Potential career advancement to a Reservations Manager role as the company expands.

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