
Ambitious Hospitality Professional
4 days ago
We are seeking a dedicated Guest Experience Coordinator to join our hospitality team in the Himalayas.
Key Responsibilities- Manage Guest Inquiries: Ensure seamless and personalized booking experiences for guests of our luxury camps.
- Drive Room Sales: Promote camping packages and maximize occupancy and revenue through effective sales strategies.
- Handle Modifications: Process cancellations and special requests in line with industry standards.
- Collaborate with Teams: Work closely with front office and operations teams to offer holistic guest experiences.
- Maintain Accurate Records: Keep thorough knowledge of all offerings and accurate reservation and sales records.
- Lead the Reservation Team: Serve bookings for other hotels and monitor sales.
- Train and Mentor: Foster growth and consistent service excellence among team members.
- Bachelor's Degree: Preferably in hospitality, tourism, or business.
- Experience: 1-2 years in sales, reservations, or hospitality operations.
- Leadership Skills: Leadership, communication, and multitasking abilities are essential.
- Flexible Hours: Willingness to work flexible hours.
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