Coupa Application Support Specialist
4 weeks ago
Yallas Technology Solutions is seeking a highly skilled Coupa Application Support Specialist to join our team. As a key member of our support team, you will be responsible for providing daily application support and necessary setup/configuration for Coupa, including user administration, role modifications, troubleshooting, and resolving software issues.
Key Responsibilities:- Provide daily application support and necessary setup/configuration for Coupa.
- Act as the first point of contact for end-users experiencing application-related problems, ensuring timely and effective resolution.
- Work cross-functionally to bridge business needs and technical solutions, ensuring seamless integration and optimal performance.
- Extensive experience in Coupa configuration and application support.
- Strong problem-solving skills with the ability to diagnose and resolve complex technical issues.
- Excellent communication skills for effective interaction with end-users, technical teams, and vendors.
- Experience in incident management and root cause analysis within a fast-paced environment.
- Experience with Coupa application integration and working in cross-functional teams.
- Ability to support USEST timezone.
- Strong organizational, analytical, and multitasking skills.
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