Strategic Partnership Officer
19 hours ago
About Us:
At Discoveries Quintessential, we're passionate about delivering exceptional experiences to our VIP players. We're seeking a proactive and empathetic Strategic Partnership Officer to build lasting relationships with high-value users.
The Role:
- Create personalized experiences for VIP clients, ensuring long-term engagement and loyalty.
- Collaborate with internal teams to implement improvements based on key insights about VIP player behavior.
- Conceptualize and lead initiatives to enhance player satisfaction and loyalty.
- Analyze data to track and optimize player engagement.
Requirements:
- Strong empathy and interpersonal skills to build deep connections with high-value users.
- A proactive mindset, always looking to enhance the VIP experience.
- Familiarity with Metabase, SQL, Excel (a strong plus).
- Exceptional English communication skills (written & verbal).
- Prior experience as a relationship manager or in VIP customer management is a plus.
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