Head of Membership and Events

6 days ago


Delhi, Delhi, India Soho House & Co Full time
Head of Membership and Events

Soho House & Co is seeking a highly skilled and experienced professional to lead our membership and events team in Mumbai. As the Head of Membership and Events, you will be responsible for developing and implementing strategies to drive membership growth, retention, and engagement.

Key Responsibilities:
  • Develop and execute membership acquisition and retention strategies to meet or exceed targets
  • Lead the membership committee to ensure high-quality membership applications and a diverse membership base
  • Host and attend events to foster strong relationships with existing members and engage prospective members
  • Monitor member behavior and address any issues or disputes in a timely and professional manner
  • Collaborate with the GM and Regional Director to ensure alignment with the House's goals and values
  • Develop and implement innovative ideas to keep the membership committee engaged and motivated
Requirements:
  • Proven experience in hospitality and events management
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strategic thinking and problem-solving skills
  • Knowledge of membership management software and systems
What We Offer:
  • Competitive compensation package
  • Global benefits and perks
  • Opportunities for professional development and growth
  • A dynamic and inclusive work environment


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