Senior System Support Professional

12 hours ago


Anantapur, Andhra Pradesh, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 10,00,000
System Support Specialist

We are seeking a skilled and experienced technical professional to provide expert support to our end-users.

About the Role:

  • Provide timely and effective support to end-users, ensuring minimal downtime and maximum productivity.
  • Administer and maintain various systems, including Windows Server and Linux OS.
  • Manage and resolve technical issues, documenting solutions and user feedback.
  • Maintain systems and processes within IT, ensuring compliance with industry standards.

Requirements:

  • Previous experience in help desk or technical support with a strong understanding of IT principles.
  • Excellent communication and interpersonal skills, with phone etiquette.
  • Enthusiasm for helping others and providing exceptional customer service.
  • Strong English speaking skills, with ability to communicate complex technical information effectively.
  • Proficiency in Windows Server (all versions), Microsoft Exchange, and Linux OS.
  • Experience with remote support, SQL, and networking concepts (DHCP, DNS, etc).
  • Familiarity with Fortinet is an asset.

This senior role reports directly to the IT Manager, requiring the right skills and certifications. If you have what it takes, please consider this opportunity.



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