Desktop Support Engineer

2 weeks ago


Anantapur, Andhra Pradesh, India TRDFIN Support Services Pvt Ltd Full time

Key Responsibilities:


• Operating System Support: Installation and configuration of operating systems across devices.


• Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware.


• Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook.


• Network Support: Installation and troubleshooting of network printers; VPN and firewall configuration.


• Security: BitLocker encryption, antivirus update, and virus protection management.


• Active Directory Management: User account creation, password resets, group policy updates, and access control.


• Remote Support: Providing remote assistance for software and system-related issues.


• Asset Management: Coordinating with vendors for hardware issues and maintaining inventory records for hardware and software assets.



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